Capital Medical and Laboratory Sales Specialist-East

General Summary

The Capital Sales Specialist is responsible for various tasks related to sales, account management, marketing, demonstrations, troubleshooting, and customer training. The primary focus will be on cassette and slide printing instruments, as well as tracking systems. This position will have work closely with pathologists, lab managers, hospital administrators, and IT professionals. Your role will involve engaging in conversations about advanced applications and workflow, providing expertise and guidance to customers.

Company Description

Statlab Medical Products has been a leading provider of self-manufactured consumables and labeling and tracking equipment for anatomic pathology laboratories since 1976. With manufacturing sites in the United States, United Kingdom, and Germany, we maintain a global operational footprint to deliver high-quality products and solutions. Our customer-centric approach and resilient supply chain ensure reliability, innovation, and quality in every interaction.

Duties and Responsibilities (essential duties are italicized)

1.       Sales (90% of the time)

a.       Achieve monthly, quarterly, and annual capital sales goals set for the territory.

b.       Develop and implement a successful sales strategy and create strategic territory business plans for rapid revenue growth and market share expansion in the territory. Work collaboratively with sales and service counterparts to achieve performance targets.

c.        Interpret and understand customer user requirements, and how they relate to product functionality and performance.

d.       Collaborate on commercialization efforts with Marketing for new products and software launches.

e.        Report, track, and manage all opportunities and customer data in CRM.

f.        Review available technical literature to maintain an awareness of current products, opportunities, and regulatory rules—including appropriate market positioning.

g.       Prepares weekly action plans and schedules to identify specific targets and to project the number of contacts to be made.

2.       Marketing and Administrative (10% of the time)

a.       Prepares presentations, proposals, and sales contracts.

b.       Develops and maintains sales materials and current product knowledge.

c.        Prepares paperwork to activate and maintain contract services.

d.       Manages account services through quality checks and other follow-up.

e.        Identifies and resolves client concerns.

f.        Prepares a variety of weekly status reports, including activity, closings, follow-up, and adherence to goals.

g.       Communicates new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.

h.       Develops and implements special sales activities to reduce stock.

i.        Participates in marketing events such as seminars, trade shows, and telemarketing events.

3.       Perform other duties as assigned.

4.       Performs in a manner consistent with company Core Values and Purpose.

5.       Demonstrates independent thinking and initiative on a consistent and regular basis.

6.       Provides excellent customer service.

7.       Follows all OSHA and other safety guidelines.

8.       Actively demonstrates teamwork at all times.

9.       Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.

The duties described above are not inclusive. Additional duties may be permanently assigned or required from time to time due to the need to respond to customer needs and remain competitive in the marketplace. 

Minimum Knowledge, Skills, and Abilities Required

Work environment characteristics described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.      Bachelor’s degree in business or related field.

2.      Minimum three years capital sales experience preferably in laboratory equipment.

3.      Laboratory Information System experience preferred.

4.      Clinical laboratory workflow understanding preferred.

5.      Ability to examine documents for accuracy and completeness. 

6.      Must possess a current, valid drivers’ license for state of residence.

7.      Must be able to travel overnight approximately 70% of the time.

8.      Must work from a home office and be able to work on a regular basis during regular business hours.

9.      Ability to examine documents for accuracy and completeness. 

10.   Skilled in use of computer and software, including Word, Excel, and Outlook.

11.   Ability to persuade and influence others.

12.   Ability to read, analyze, and interpret general business documents, technical procedures, and policy instructions.

13.   Ability to write routine reports, and general business correspondence.

14.   Ability to effectively present information and respond to questions from managers, vendors, and customers.

15.   Ability to meet physical demands of the job which include but are not limited to: walking; bending; pushing; pulling; sitting for extended periods of time at a desk using a computer, phone and headset; and occasionally lifting and carrying items which may weigh up to 25 pounds.

 This position is salaried 80-110k annual DOE plus annual commission plan