To manage a laboratory to ensure achievement of a cost effective and high quality service in linewith client needs and organisational objectives.
Duties & Responsibilities
Sources, manages, motivates and trains laboratory staff to ensure that operational objectives areachieved.
Directs the implementation of service levels and quality standards in accordance with theprinciples of Good Laboratory Practice, SANAS accreditation requirements, standard operatingprocedures, turn-around time targets and service level agreements with clients, to ensure that thelaboratory is constantly able to deliver a high quality, cost effective and safe service.
Manages the correct application of quality assurance processes and standard operatingprocedures to ensure corrective actions are taken as required.
Oversees laboratory accreditation, including preparation for audits, maintenance of currentstatus, document updates and scope of approved tests, to ensure that accreditation is achieved orobtained in line with organisational objectives.
Monitors the maintenance and calibration of the equipment used in the laboratory to ensure thatit is operating efficiently and providing accurate results. This includes ensuring that instrumentmaintenance and quality control results are recorded as well as trouble shooting.
.Provides input into evaluation and validations of new equipment and methods to ensurestandardisation and continuous technological advancement.
Oversees asset management and procurement of goods to ensure the most effective utilisationof resources, optimisation of stock levels and cost containment.
Generates management reports as required to monitor work and performance status of thelaboratory and takes corrective action when required.
Performs investigations into and resolve customer complaints to ensure a positive image of theorganisation by clients and patients and to promote the services of Lancet laboratories.
Oversees and monitors in-service training, seminars and participation in continuing professionaldevelopment (CPD) activities to ensure that laboratory staff continuously update their knowledgeand skills as well as comply with professional registration requirements. This includes ensuring theavailability of up to date records that can be presented immediately on request thereof.
Oversees the teaching and training of laboratory personnel, interns and students, medicalcolleagues and associated health workers to ensure that they are competent in various laboratorytechniques, processes and systems.
Adheres to professional conduct requirements in line with organisational policy and relevantprofessional body ethical standards and monitors compliance of own employees in this regard.
Performs the role of a medical technologist as required in accordance with operational needs